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Mirakl Connect - Slowdown in updating prices and stock levels

Incident Report for Mirakl

Resolved

The incident has been resolved.

Posted Dec 16, 2025 - 16:41 CET

Monitoring

A fix has been deployed by our teams, service is starting to return to normal, but we are continuing to monitor the situation.

Posted Dec 16, 2025 - 16:16 CET

Identified

The issue has been identified, we are preparing the fix.

Posted Dec 16, 2025 - 11:26 CET

Update

We are continuing to investigate this issue.

Posted Dec 16, 2025 - 10:51 CET

Investigating

Since December 16th, 10:26am (CET), we have been experiencing latency across our operations, specifically affecting offer and product synchronization (including price and stock updates).
Our team is actively investigating and working to resolve the issue. We will keep you updated.

Posted Dec 16, 2025 - 10:49 CET

This incident affected: Mirakl Connect.