Welcome to Mirakl Status

All Systems Operational

About This Site

This page provides transparency around service availability and performance for Mirakl's Product Suite

Mirakl Platform Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
North America Operational
90 days ago
100.0 % uptime
Today
South America Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
South-East Asia Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Mirakl Catalog Platform Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
North America Operational
90 days ago
100.0 % uptime
Today
South America Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
South-East Asia Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Mirakl Ads Operational
90 days ago
99.99 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
North America Operational
90 days ago
100.0 % uptime
Today
Mirakl Ads Console Operational
90 days ago
99.96 % uptime
Today
APAC Operational
90 days ago
100.0 % uptime
Today
Mirakl Connect Operational
90 days ago
100.0 % uptime
Today
Mirakl Payout Operational
90 days ago
100.0 % uptime
Today
Mirakl SSO Operational
90 days ago
100.0 % uptime
Today
Mirakl One Help Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 4, 2026

No incidents reported today.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026
Resolved - We experienced an outage affecting 30% of our EMEA customers on our Catalogue APIs between May 29th at 10 PM & May 30th at 9:30 PM UTC. The issue was caused by a technical problem on one of our infrastructure components, which triggered a service restart loop, preventing automatic recovery.
Our engineering team identified and resolved the configuration issue.
We apologize for the disruption and are reviewing our alerting and configuration processes to prevent recurrence.

May 30, 00:00 CEST
May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026
Resolved - The incident is now closed, the service is back to normal.
May 21, 15:34 CEST
Monitoring - Our technical team has restored the service, and we are now closely monitoring the overall platform for stability.
May 21, 15:17 CEST
Identified - We have identified the root-cause of the outage, our technical team is working on restoring the service as soon as possible.
May 21, 14:54 CEST
Investigating - We are encountering a major outage on our product, our technical team is investigating the root cause and are working to restore service as quickly as possible.
May 21, 14:33 CEST