Welcome to Mirakl Status

All Systems Operational

About This Site

This page provides transparency around service availability and performance for Mirakl's Product Suite

Uptime over the past 90 days. View historical uptime.
Mirakl Platform Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
North America Operational
90 days ago
100.0 % uptime
Today
South America Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
South-East Asia Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Mirakl Catalog Platform Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
North America Operational
90 days ago
100.0 % uptime
Today
South America Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
South-East Asia Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Mirakl Ads Operational
90 days ago
99.99 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
North America Operational
90 days ago
100.0 % uptime
Today
Mirakl Ads Back Office Operational
90 days ago
99.96 % uptime
Today
APAC Operational
90 days ago
100.0 % uptime
Today
Mirakl Connect Operational
90 days ago
100.0 % uptime
Today
Seller Connectors Operational
90 days ago
100.0 % uptime
Today
Magento Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Mirakl Payout Operational
90 days ago
100.0 % uptime
Today
Mirakl SSO Operational
90 days ago
99.98 % uptime
Today
Mirakl One Help Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 10, 2026

No incidents reported today.

Jul 9, 2026

No incidents reported.

Jul 8, 2026
Scheduled Maintenance — Mirakl Ads Catalog Import
Completed - The scheduled maintenance has been completed.
Jul 8, 16:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 15:30 CEST
Scheduled - We will be performing a scheduled database migration to improve Mirakl Ads catalog import performance, reliability, and security.
During this window, Mirakl Ads catalog imports (file & API CAT01) will be unavailable.
All other services, including the back-office and ad server, will remain accessible.
Any import triggered during the maintenance will need to be relaunched once the service is restored.
Jul 1, 14:21 CEST
Jul 7, 2026
Scheduled Maintenance — Mirakl Ads Catalog Import
Completed - The scheduled maintenance has been completed.
Jul 7, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 16:00 CEST
Scheduled - We will be performing a scheduled database migration to improve Mirakl Ads catalog import performance, reliability, and security.
During this window, Mirakl Ads catalog imports (file & API CAT01) will be unavailable.
All other services, including the back-office and ad server, will remain accessible.
Any import triggered during the maintenance will need to be relaunched once the service is restored.
Jul 1, 14:20 CEST
Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026
Mirakl SSO is out of service
Resolved - The incident is now resolved, and the service is fully restored.
The root cause was an outage on our authentication provider's side. Once they restored their service, Mirakl authentication recovered automatically. We sincerely apologize for the inconvenience this incident may have caused.
Jun 26, 09:34 CEST
Monitoring - Our technical team has restored the service, and we are now closely monitoring the overall platform for stability.
Jun 26, 09:28 CEST
Identified - We have identified the root-cause of the outage, our technical team is working on restoring the service as soon as possible.
Jun 26, 09:21 CEST
Investigating - Our authentication system is experiencing significant issues affecting access to all our products.
Our technical teams are actively investigating the root cause and working to restore service quickly as possible

This issue does not affect API authentication and is limited to back-office authentication.
Jun 26, 09:12 CEST
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