Resolved -
We experienced an outage affecting 30% of our EMEA customers on our Catalogue APIs between May 29th at 10 PM & May 30th at 9:30 PM UTC. The issue was caused by a technical problem on one of our infrastructure components, which triggered a service restart loop, preventing automatic recovery. Our engineering team identified and resolved the configuration issue. We apologize for the disruption and are reviewing our alerting and configuration processes to prevent recurrence.
May 30, 00:00 CEST
Resolved -
The incident is now closed, the service is back to normal.
May 21, 15:34 CEST
Monitoring -
Our technical team has restored the service, and we are now closely monitoring the overall platform for stability.
May 21, 15:17 CEST
Identified -
We have identified the root-cause of the outage, our technical team is working on restoring the service as soon as possible.
May 21, 14:54 CEST
Investigating -
We are encountering a major outage on our product, our technical team is investigating the root cause and are working to restore service as quickly as possible.
May 21, 14:33 CEST