Welcome to Mirakl Status

Mirakl Hosting Region Outage

Incident Report for Mirakl

Resolved

The incident is now closed, the service is back to normal.
Thank you for your patience and cooperation.
Posted Feb 12, 2026 - 18:26 CET

Update

Our technical team has restored the service, and we are now closely monitoring the overall platform for stability.
Posted Feb 12, 2026 - 17:47 CET

Monitoring

Our technical team has restored the databases, and we are now executing integrity checks before restoring the service.
Posted Feb 12, 2026 - 16:29 CET

Update

The root cause has been identified and the restoration is in progress.
Our teams are actively working on this with the highest priority.
We will keep you informed as soon as a significant update is confirmed.
Posted Feb 12, 2026 - 14:59 CET

Update

We are still working to restore the service as quickly as possible.
Posted Feb 12, 2026 - 13:47 CET

Update

We are continuing to work on a fix and will keep you updated as we make progress.
Posted Feb 12, 2026 - 12:39 CET

Update

We are continuing to work on a fix for the issue.
Posted Feb 12, 2026 - 12:18 CET

Identified

We have identified the root-cause of the outage, our technical team is working on restoring the service as soon as possible.
Posted Feb 12, 2026 - 11:52 CET

Investigating

We are encountering a complete outage on one of our hosting region and provider, our technical team is investigating the root cause and are working to restore service as quickly as possible.
Posted Feb 12, 2026 - 11:44 CET
This incident affected: Mirakl Platform (Europe).