Resolved -
The incident is now closed, the service is back to normal.
Thank you for your patience and cooperation.
Feb 12, 18:26 CET
Update -
Our technical team has restored the service, and we are now closely monitoring the overall platform for stability.
Feb 12, 17:47 CET
Monitoring -
Our technical team has restored the databases, and we are now executing integrity checks before restoring the service.
Feb 12, 16:29 CET
Update -
The root cause has been identified and the restoration is in progress.
Our teams are actively working on this with the highest priority.
We will keep you informed as soon as a significant update is confirmed.
Feb 12, 14:59 CET
Update -
We are still working to restore the service as quickly as possible.
Feb 12, 13:47 CET
Update -
We are continuing to work on a fix and will keep you updated as we make progress.
Feb 12, 12:39 CET
Update -
We are continuing to work on a fix for the issue.
Feb 12, 12:18 CET
Identified -
We have identified the root-cause of the outage, our technical team is working on restoring the service as soon as possible.
Feb 12, 11:52 CET
Investigating -
We are encountering a complete outage on one of our hosting region and provider, our technical team is investigating the root cause and are working to restore service as quickly as possible.
Feb 12, 11:44 CET